• Resolved giandani

    (@giandani)


    Hi there,
    I’ve an issue about form fields data not stored correctly after submission (I’ve checked in the Submission archive).

    In details the issues are about two fields:

    -1-
    Calculations Field with this formula: {radio-1} + {radio-3}
    — {radio-1} has two options with calculations enabled:
    – Option 1 with value 15
    – Option 2 with value 0
    — {radio-3} has two options with calculations enabled and a visibility logic:
    – Option 1 with value 15
    – Option 2 with value 0
    – Visible only if {radio-1} has Option 2 selected.

    Every thing is fine while submitting the form… Calculations shows the correct result.
    After the form has been submitted it seems that doesn’t stores the data of {radio-3}… so:
    IF {radio-1} is Option 2 and {radio-3} is Option 1 -> Calculations shows in the form the value {radio-1} + {radio-3} = 15 but the data stored after submission is 0 (just like the {radio-3} hasn’t been answered).

    -2-
    {name-2} fields with visibility logic on date value: {date} is less than 6574 days (older than 18 years)… I need parents name in case {name-1} is a kid.
    The {date} is Text Inputs (I can’t use Calendar because the form is on a Elementor Popup and it just doesn’t appear… btw, any help on this?)

    Also on this case {name-2} data is correctly shown while submitting the form, but after submission the data disappears just if it has never been filled in.

    I need the data stored correctly in order to generate PDF documents after submission with E2PDF Plugin.

    Many thanks!
    Giandani

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @giandani

    Is there a URL with the form you could share so our developers can further check?
    Even a staging/testing site would do, as long as it is public. Please advise!

    Thank you,
    Dimitris

    Thread Starter giandani

    (@giandani)

    Hi Dimitris,
    may you contact me privately?
    I can give you the url but it’s on production env. and connected to courses registration.
    My email is giandani_frangioni(at)fastwebnet(dot)it

    Gdani

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @giandani

    You can send the form URL in a private way using:

    [email protected] using this template:

    Subject: "Attn: Patrick Freitas"
    
    Message: link back to this thread for reference

    Best Regards
    Patrick Freitas

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @giandani ,

    We haven’t heard from you for some time now, so it looks like you don’t have more questions for us.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 4 replies - 16 through 19 (of 19 total)
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