form data not showing in email

Hello @sewmagic ,

I’m sorry about this problem with our plugin.

Please export your form https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export and then share it with us. Use pastebin.com or a service like Dropbox.

kind regards,
Kasia

I have saved the file on Dropbox.

Hello @sewmagic,

It looks like the exported file contains submissions, and not the form itself.

In order to export the form, please navigate to the Forms section. The export option can be found in the cog wheel dropdown menu:
https://prnt.sc/9jtEofiUN4bu

Then download the file, and share it:
https://prnt.sc/JVv3wzLWBZv_

Best Regards,
Dmytro

OOOOPS!!

Let’s try this again. Dropbox

Hi @sewmagic

Thank you, this was correct export so I could import the form to my test site and check it.

Are literally all field data missing for you or just some?

When I tried submission, I received e-mail and nearly all the fields’ data was included correctly with an exception of “Proposals” (“Class details”).

This is because wrong field tags/macros are used for them. In e-mail notification under “Proposal 1” you have this:

Name
{text-3}

Length (60 min. or 75 min)
{S1-length}

Description
{textarea-4}

But there is no text-3 and textarea-4 fields on the form. If I’m correctly reading this form, it should be, accordingly, text-7 and textarea-12.

I’m not sure about that S1-length either this is not any tag that comes from Forminator so on my setup it is ignored but on your site is there some sort of a custom code that replaces it with some value? If yes, what is that code?

Also about the [S1-Handouts ] – it’s just a fixed text or is it supposed to be some shortcode executed?

Kind regards,
Adam

Good day, Adam, and thank you for your response.

The S1-length may be a left-over from when the form was originally created in CF-7. The [S1-Handouts ] is also from that same source.

On the email received, the first few fields are present, up until the field for Proposal 1Name. None of the entries beyond that point are visible, although the labels show up.

Thank you for all your help on this!

Hi @sewmagic,

On the email received, the first few fields are present, up until the field for Proposal 1Name. None of the entries beyond that point are visible, although the labels show up.

As stated in our previous response they don’t show up because of incorrect fields used ie this is the existing format:

Proposal 1:


Name
{text-3}





Length (60 min. or 75 min)
{S1-length}





Description
{textarea-4}





Any requirements/prerequisites for students?
{textarea-5}

You’ll need to update text-3, s1-length, textarea-4, textarea-5 with the correct fields ID etc

Please do update the fields added inside the Email to the correct field ID and then check how it behaves.

Looking forward to your response.

Kind Regards,

Nithin

Thank you again for your continuing assistance. I am a little unsure how to do this. Do I just change the name of the field, or do I delete it and put another field in its place?

Looking forward to your response!

Ohhhh….

I need to change the fields in the -EMAIL-, not in the form!\

I feel silly.

It’s fixed!!

I changed the email to {all fields}.

Thank you!