Form Columns Not Working

Hello @thunderdragon32,

Could you describe how you are trying to do this? Could you send me a screenshot with the registration form’s settings?

Thank you.

Here are a few screenshots of settings @andrewshu
https://ibb.co/X7x0DBG
https://ibb.co/brtQGYp
https://ibb.co/s3M1xFm

Hi @thunderdragon32

Did you have some cache plugins on your site?

@andrewshu Yes and I have used them.

@thunderdragon32

Don’t use caching with the UM pages, read this guide:

https://docs.ultimatemember.com/article/1595-caching-problems

@missveronicatv Once its disabled then what?

@thunderdragon32

This is either a Theme or Page Builder issue.

Find out which one by changing your Theme to a WP default Theme like “Twenty Twenty-One” and deactivate your Page Builder.

Looking at your old UM Support threads in this Forum I found you are using Elementor Page Builder.

Deactivate Elementor.

If your UM Registration Form works OK in two columns with Elementor deactivated you must look at the page settings in Elementor and increase page width for the UM Page.

• This reply was modified 2 years, 4 months ago by missveronica.

@thunderdragon32

Yes this is a conflict between Elementor and UM.

You must increase the Registration page width by changing the UM script at:

.../wp-content/plugins/ultimate-member/assets/dynamic_css/dynamic_global.php

and change line 6 from max-width: {$max_width}; to max-width: 1000px;

Hi @thunderdragon32,

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

Regards

@thunderdragon32

UPDATE

It’s not required to make any code changes.

1. Update for each Registration Form’s right column
in the Forms Builder the Max. Width (px) to 1000px

2. Also verify that you have set:
UM Settings -> Appearance -> Registration Form -> Registration Maximum Width
to 1000px

@gelieys

Step 1 above is missing from all examples in the documentation at

https://docs.ultimatemember.com/article/122-how-to-get-registration-login-form-to-show-in-2-3-columns

• This reply was modified 2 years, 3 months ago by missveronica.

@missveronicatv I tired to change the column width to 100% and Widget Space in px to 1000px and it did not work. Using Elementor

@thunderdragon32

Will you get two columns if you deactivate Elementor?