Form Characters

Hey,
There isn’t a minimum If the field is required then 1 character would need to be added so it’s not empty.

I’ll consider adding an option so you can set a minimum in the future.
Ben

Ok here’s the problem I’m having. I’m using the same form in 2 places. One is on the website at https://app.cannademy.com/contact-us/ And yes, it will send with at least one character. However, if I have no characters and get the “Message is required” error. After entering a message and resubmitting I get “Submission Failed” error. This happens repeatedly with the original form.

If I refresh the page I can successfully submit the form without an error message as long as there’s at least one character. This is with the wp Twentynineteen theme and very few plugins installed.

The other place is still at the website but the same page is viewable via a plugin called WPMobile.app that turns the webpages into an app. This is where the minimum character limit seems to be a problem. And I have the same “Submission Failed” error even after fixing the error. If I refresh the page via the app I can then successfully send a message, but I need a longer message. The app developer says his plugin does not effect forms. and the form does work via the app with longer messages.

I hope this is not too confusing. It confuses me.

Hi ??

I’m the WPMobile.App developer.

I can reproduce the bug from my side, I got this as return of the ajax request:

{“success”:false,”data”:{“html”:”<div class=\”kadence-blocks-form-message kadence-blocks-form-warning\”>Submission Failed<\/div>”,”console”:”reCAPTCHA Failed”,”required”:null,”headers_sent”:false}}

If I can help, I’m here ???♂?

I have the reCAPTURE set to V3 and my google keys are there.

ok, so let me make sure I understand.

On a normal site if you send without anything in the message it says to add a message but then when you do it doesn’t work because reCAPTCHA is failing? However, if you refresh and send with a message from the start it works?

Let me dive into some testing.

Ben

You are correct on all counts except I don’t know if it’s a reCAPTURE error, that came from the plugin developer.

I’ve not been able to recreate. Even on the site you linked to it works so I don’t think I understand the issue.

Ben

Ben, I don’t understand the issue either. Yesterday the form was not working, but today it is. I hate these problems that are on and off.

I’m very sorry to waste your time. If it happens again, I’ll be in touch with more info.