Form + button not working

  • Resolved wgts

    (@wanderguide)


    1 year, 1 month ago

    Hello, pls help, having issue with RM forms, is there any incompatibility with latest version of wordpress? all set up was working fine before

    1. Global settings – all set up properly in profilegrid general setting to use RM forms; went through the dropdown menu for the right pages etc.
    2. For page with RM form, can see Submit button in elementor view, but on the front page, it’s gone – this is happening for all forms e.g. contact, registration page and forgot password, but only login page is OK
    3. Login page – updated the “Lost your password?” page in general settings but this is not working
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi @wanderguide,

    Are you using any cache system on your site? If yes, could you please refresh the cache and then check again.

    Thread Starter wgts

    (@wanderguide)

    forgot to mention, already deleted cache, checked diff browser, firefox, chrome, safari, mobile, problem still there, very strange

    also the only page not affected is RM login form, the first default one

    all others affected

    • This reply was modified 1 year, 1 month ago by wgts.
    • This reply was modified 1 year, 1 month ago by wgts.
    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi @wanderguide,

    Thanks for writing back. We tested this issue on our end but here it is working fine. Could you please share a link from your website where this issue is occurring so we can check further on it.

    Thread Starter wgts

    (@wanderguide)

    sure is there an email to contact u?

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi @wanderguide,

    You can share the link privately with your post. Privately shared links with posts are not visible publicly.

    Thread Starter wgts

    (@wanderguide)

    how is it possible to share link privately? can u advise?

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi @wanderguide,

    You can add private link with your original post on the topic. If you are unable to edit your original post on this topic to add the link, then you can create a new topic and use the option “Link to the page you need help with” to add the link.

    Thread Starter wgts

    (@wanderguide)

    pls refer to part 2 thread thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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