• Resolved sitecrafters

    (@sitecrafters)


    All I get when I try to edit a form is the three mountain image with the word “Loading”

    How do I get past this?

    Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Same 4 me, but only when using wp 5.6

    The same happens to me too (wp 5.6).

    Saroj Shah

    (@wpeverestsupportrep)

    Hi there,

    Since the latest WordPress update, there has been some jQuery issues which are being fixed and a new version update is being released as soon as possible.
    Until then, please use the following CSS codes to tackle the problem. Add these codes in Dashboard -> Appearance -> Customize -> Additional CSS.

    .everest-forms_page_evf-builder .everest-forms .everest-forms-overlay, .everest-forms_page_evf-entries .everest-forms .everest-forms-overlay, .everest-forms_page_evf-settings .everest-forms .everest-forms-overlay {
    display: none !important;
    }

    I hope this helps.

    Thanks!

    • This reply was modified 4 years, 3 months ago by Saroj Shah.

    Sorry, just tried it and still get the same result.
    Regards
    Drachsi

    It doesn’t work for me neither.

    Saroj Shah

    (@wpeverestsupportrep)

    Hi there,

    If the additional CSS didn’t work for you, please go to your dashboard >> plugins >> plugins editor >> select the Everest form from your left top plugin select option >> open file assists >> css >> admin.css >> now scroll down to the bottom and add the following CSS code, if you have any confusion then please check this screenshot:
    https://prnt.sc/w56y1d.

    .everest-forms_page_evf-builder .everest-forms .everest-forms-overlay, .everest-forms_page_evf-entries .everest-forms .everest-forms-overlay, .everest-forms_page_evf-settings .everest-forms .everest-forms-overlay {
    display: none !important;
    }

    After adding this CSS code please clear the caches, it will remove the pre-loader icon and you can continue the form editing work. If you are still getting the pre-loader after adding this code then it is your browser cache.

    Thanks!

    Yes, that worked. Would not have been better to have updated the Plugin anyway?
    Regards
    Drachsi

    Saroj Shah

    (@wpeverestsupportrep)

    Hi @drachsi,

    Thanks for writing to us,

    Yes, you are right and we are working on the update. It will be released as soon as possible. Please let me know if you have any other queries.

    Regards!

    Saroj Shah

    (@wpeverestsupportrep)

    Hi @drachsi, @chelipf, @intelcorei7, @sitecrafters,

    This is to inform the release of latest update of this plugin to fix the pre loader issue. Please update the plugin.
    And, let me know if anything comes up.

    Regards!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Form Builder won’t load’ is closed to new replies.