Form Builder for contact doesn’t work

  • Resolved akrosis

    (@akrosis)


    1 year, 3 months ago

    Hello,

    I’ve created a contact from with Form Builder. I’ve only changed “To” and “From” e-mail from content settings, rest are default.

    On website, when I click submit it says successfull but I don’t recieve any e-mail. I’ve also tried using hotmail and gmail for settings but they didn’t work either.

    Am I missing something? Could you help with it please?

    Thank you for your support.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
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