Form Builder Error

  • Resolved anasimoes

    (@anasimoes)


    2 years, 10 months ago

    Hello,

    The form builder is showing this message: “We’ve encountered an error. Reload the page and try again. If the error persists, please reach out to support.” And as a result, I can’t edit any form.

    The API key is valid and connected.

    How do I fix it?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @anasimoes,

    Have you made any recent changes to your Mailchimp account? Have you tried clearing the API cache?

    Do you see any relevant errors in your browser console when loading the page with the error? Do you see any failed requests in the network tab, and if so can you provide the error message?

    Thanks,
    Jon

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @anasimoes,

    Just checking in.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @anasimoes,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

    Hi, I have the same problem with the Form Builder. I reloaded the page, connected the API and I cleared the cache. What should I do next?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Form Builder Error’ is closed to new replies.