Forgot password not working

  • Resolved robodrago

    (@robodrago)


    3 years, 5 months ago

    When entering a non-existent e-mail on “forgot password” nothing happends, the “send” button only spins around.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    We have tried to regenerate this issue but we could not regenerate it. I think there may be some conflicts with another plugin. So, kindly check by temporarily deactivate other plugins one by one and currently activated theme. That is how you will get to know the actual conflicts.

    If you still face the same issue, kindly share the page URL so can check further.

    Please let me know how it goes.

    Thanks

    Thread Starter robodrago

    (@robodrago)

    I will check it out. Can I send the url to your e-mail? Dont want to share it here.

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    Please fill out the form https://forms.gle/7cZiLTR9SABXh33Z7 and you can share details privately from there.

    Thanks very much!

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello

    I will report this topic as resolved as I didn’t hear from you for more than 24 hours.

    But feel free to reply back on this topic whenever you are available and we will get back to you

    Have a nice day.

    Best Regards,

    Thread Starter robodrago

    (@robodrago)

    Sorry. Did not see this untik now. Contact form filled out. Regards

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    Thank you for sharing the details. I just checked and found out that you are using the premium version of ARMember.

    Kindly update it to the latest version and your issue will be solved.

    Due to forum restrictions, we are not allowed to provide premium version support here. Kindly open a support ticket with us at https://support.arpluginshop.com/ for further queries.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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