Forgot password link

  • Resolved codimex

    (@codimex)


    3 years, 2 months ago

    Hi! I’m experiencing what seems a little bug. The “Forgot password?” link on the unregistered users form doesn’t redirect to anywhere. I’ve tried changing to a Twenty-“Something” theme (but not the sequential plugin-deactivation test) but I’ve got the same results. Anyone else’s experiencing this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author yoancutillas

    (@yoancutillas)

    Hello, the “Forgot password?” link opens a dialog (demo), so it is possible that you are experiencing a javascript conflict with another plugin that prevents the dialog to open.

    You can click that link, and then open the browser console (how to) to see if any error appears, it may help you identifying the plugin in conflict.
    If you don’t want to temporarily deactivate your plugins, I have described a more advanced debugging process for javascript errors using adblock plus here.
    Else, you can follow the instructions (deactivate all your plugins and reactivate them one by one, with a test between each) to make sure the problem is due to a conflict.

    Thread Starter codimex

    (@codimex)

    Yep! You’re right! How could I miss that? I now remember that I disabled certain dialog windows due to a conflict with another plugin (which I can’t get rid of, sadly). The best solution in my case is to insert my own link programatically after the password field. Thank you again and I’m marking this as resolved.

    Plugin Author yoancutillas

    (@yoancutillas)

    I will add an option to set a redirect URL to that link instead of opening the “Forgotten Password” dialog in the next update, thank you for your feedback!

    Thread Starter codimex

    (@codimex)

    Thank you for your readiness to help us on every issue!

    • This reply was modified 3 years, 1 month ago by codimex. Reason: Typo
Viewing 4 replies - 1 through 4 (of 4 total)
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