Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,
    thanks for contacting us!

    Please do the following tests and check if in some point the issue is gone:

    • update the plugin, WC and WP to the latest version.
    • change to a default WP theme like 2024.
    • leave only WC and our plugin active, and activate your plugins in batches until you find the one that conflicts.

    Let us know.

    Best regards.

    Thread Starter gdimitrov

    (@gdimitrov)

    I turned off all the plugins, I’ve updated everything to the end but I still have the problem, see the video that everything is disconnected but the problem is still there

    https://www.berrycast.com/conversations/31d96660-2e88-599e-9c9c-af78d92509a1

    I have the exact same problem. I think it’s the flatsome theme.

    Thread Starter gdimitrov

    (@gdimitrov)

    I have 2 sites with this Themes , on one I have no problem and on the other I have it. that’s why I think it’s from the plugin

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,

    As I mentioned earlier, I suggest you try the plugin with a default WordPress theme like 2024. If this solves the problem, you should contact Flatsome about this.

    Let us know any news.

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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