Thanks for sharing your thoughts about Wordfence.
We do not force anyone to get a paid license. Wordfence Free is still free and contains roughly 90% of the features included in the Premium license. The scanner is fully functional. If it finds malware you can repair the file or delete it just like you can in the Premium version. The firewall is fully functional too. It blocks and does rate limiting just like the Premium license does. 2FA is 100% free too.
Since you haven’t opened a support request I can’t tell what happened and since we’re unable to do support in the review section per forums rules I can’t troubleshoot the problem here. If you want to post in the forums we’d be able to help. Please include any error messages you see or at the very least what you aren’t able to do. Additionally we do have a walkthrough video available to show users how to install a free license, start to finish.
https://youtu.be/uU43V3gnL9U
If, however, you have chosen to use another security product we wish you all the best in your experience there.
Mia
