Forced to provide credit card to create “free” account

  • Sorry guys but there’s no way in hell I’m providing my credit card details just to create a “free”, mandatory account. Especially when the description says you need my credit card “to avoid disruptions of service if you exceed the generous quota for your free plan” – in other words, if my site happened to have more than 200 links, you would then automatically upgrade me to a paid plan and charge my credit card, presumably without asking me first. (There is no indication in the description that you’d ask me first, and I have no reason to believe you would).

    That’s a deal-breaker, especially as I have no idea how many links my site has in the first place, before actually creating this account and providing my credit card details. How am I supposed to know in advance whether the free 200 link-checks is sufficient for my site, or if you’re gonna start charging me right away?

    If you want folks like me to try your plugin, then you need to allow us to create a genuinely free account – with no credit card details needed – and only prompt us to upgrade to a paid account if/when it’s actually needed.

    Otherwise your plugin looks very much like a scam, or bait for a paid service.

    Also, you should support PayPal as an alternative to credit card.

    • This topic was modified 1 year, 7 months ago by GermanKiwi.
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  • Plugin Author benjaminprojas

    (@benjaminprojas)

    Hey @germankiwi,

    Thanks for the valuable feedback about the signup process. We’ll definitely take your feedback into account as we continue to improve our service. We want to make sure that using it is as easy and hassle-free as possible for everyone while helping you improve your SEO!

    We do give you a link count right away inside the plugin and we are working to make that process smoother, including better communication about hitting usage limits as well as the ability to disable the sync completely from inside the plugin.

    We’re also working on adding PayPal as an option in the near future, so you’ll be able to use that instead of a credit card if you prefer.

    If you have any other questions or concerns, feel free to reach out to us anytime.

    Thanks again!

Viewing 1 replies (of 1 total)
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