• Resolved dragonsway76

    (@dragonsway76)


    Ok… I have everything installed and configured as should be. However, when users register for a meeting via my website the default registration form (the only form available in the free version), only has a “Name” field available and no other fields can be added to the form without spending $90 a year for the pro version of the plugin.

    The very real problem is that Zoom requires the “last_name” field in order for synchronization to to succeed.

    The end result is that user that try to register receive a “pending approval” email following their registration, but do not receive a “approved / confirmation” email, even after the admin approves the registration.

    The admin literally has to enter the each even that someone registers for and manually “re-send” the a “approved / confirmation” for each user…

    This means that if you have a repeating zoom event that can hold 100 participants… You either a.) have to use hours and hours of time to manually approve each registrant… or b.) give in to “coercion” and pay $90 to save all the work you did just to configure the plugin.

    There is “option c.)” to remove approval requirement altogether… but of course this results in users not being able to successfully register at all.

    And, forgive my, my impatience.. I know its the holidays… But I have left previous messages on the support forum weeks ago, that never receive a reply.

    :-/

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  • Plugin Author Marcus

    (@msykes)

    Hello, I’m sorry for the delayed reply (see the first post on this support forum , we monitor the EM forum).

    We’ve just updated to 1.6 which fixes connection issues and the last_name bug, please update and try again.

    And no, we don’t want to force you to use the Pro version, although if you can, FYI the proceeds do go to developing and maintaining free features like this ??

Viewing 1 replies (of 1 total)
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