• Resolved Joey

    (@shygirl51)


    I have being using Ultimate Members for years and this is the first time I ran across this issue. I am receiving a force redirect to the login page when the global setting is to everyone. The intended page doesn’t have any restriction and it is set to everyone. I can’t seem to access this page until I login.

    That is where the problem begins, because the page I wanted to be accessible to everyone and the other page I was intending on blocking access to. Can’t seem to figure this out. I have disabled all plugins, put to the generic theme and reactive everything slowly. I have cleared caches, disable caches and nothing is working to fix this problem.

    When ultimate members is re-activated, the issues persists. The page loads fine and everything works when the plugin is deactivated.

    Could use some advice or assistance with this, otherwise I would be forced to look for a different plugin that doesn’t have this problem.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support yuriinalivaiko

    (@yuriinalivaiko)

    Hello @shygirl51

    Please verify that:

    • the page is not restricted;
    • the page is not a child page whose parent page is restricted;
    • the page does not have restricted tags or categories;
    • the page does not contain widgets that display other pages/posts that may be restricted.

    Regards

    Plugin Support andrewshu

    (@andrewshu)

    Hi @shygirl51

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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