Force you to review and unethically have turned other responses off.

  • ttttttttttttttttttttttttttt

    (@ttttttttttttttttttttttttttt)


    11 months, 2 weeks ago

    Great product but the fact they continually bombard you with requests to provide feedback is really annoying and what’s worse only the button to provide feedback works and the “maybe later” and “already provided feedback” buttons don’t work which is ethically questionable.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello,

    We are extremely sorry for the inconvenience.

    The option asking you to leave your feedback is easily dismissable. If it isn’t closing for you, then it is likely an issue with the transients, and clearing them will get rid of the issue right away.

    Please navigate to WP Dashboard > Rank Math SEO > Status & Tools > Database Tools and Remove Transients.

    That should resolve the issue. Let us know if it doesn’t.

    With that said, it is a little harsh to leave a 1-star rating for an issue that we could have resolved with just a simple message. We provide the plugin for free to help users, not to dissuade them from using it. We are hoping that you will consider changing the rating.

    We are always here if you need us.

    Thread Starter ttttttttttttttttttttttttttt

    (@ttttttttttttttttttttttttttt)

    no it did not get rid of the issue

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello,

    Did the transients clear successfully or you saw an error message?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Force you to review and unethically have turned other responses off.’ is closed to new replies.