Force Logout stopped working

  • Resolved poppydev

    (@poppydev)


    2 months, 1 week ago

    Hi Team,

    Not sure if an update has caused this or my .htaccess is not setup correctly but noticed on a few sites now that the Force Logout timeout isn’t working. Its been like this for a good week and didn’t really take notice of it until now. All sites are still logged in and never have been forced to logout even though I have it set for 9 hours (540 minutes) each after login.

    Is there a way to check if this is setup outside of the plugin? Turning it off and back on etc doesn’t change anything.

    Any help or suggestions are welcome.

    Kind Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @poppydev

    If I cross-check, the force logout feature works here. htaccess should not be issue.

    Yoy can test by setting force logout set to 5 mins, if possible do logout and login again and check after 5 min visiting any other admin page you should be forced logout.

    Do you have any other security plugin or login related installed ?

    Regards

    Thread Starter poppydev

    (@poppydev)

    Hi @hjogiupdraftplus,

    Sorry for the late reply. I have only one other plugin ‘Solid Security’ which has always been installed at the side of AIOS since first used on my sites. Even then I have had no issues. This plugin has the basic setups to allow two-step authentication by email and a few basic security setting that your plugin doesn’t offer out of the box.

    I have changed the logout time to 5 minutes to see if it is triggered. I cannot think of anything else that would be causing this to stop.

    Other sites with the same plugin setup work. I can only assume my .htaccess is playing up. Might delete it and allow all plugins to re-instate a clean one when I save permalinks. see if that helps.

    Regards

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @poppydev,

    Ok, keep me posted.

    Regards

    Thread Starter poppydev

    (@poppydev)

    Hi @hjogiupdraftplus,

    Just thought I would update you. Changing this to 5 seemed to have worked. Something I should have tried before. Cannot think what would have caused it to stop working.

    If it happens again will come back and share any log files, or what I changed to trigger it.

    Regards

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @poppydev

    Ok,

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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