Forbidden Message When Submitting Form

  • Resolved Paka7287

    (@paka7287)


    1 year, 7 months ago

    When CleanTalk is enabled I get “Forbidden” when trying to submit a form. Form plugin is Kaliforms.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Paka7287

    (@paka7287)

    I was able to duplicate this and have a screenshot of the error.

    https://1drv.ms/i/s!AkO8zK02mbCtgaNTcUHVLwPtTaGuYA?e=hWfidn

    Plugin Support SergeM

    (@serge00)

    Hello, @paka7287.

    I see that the issue is about Anti-Spam, not Security. This is a forum branch for Security.

    I checked your website requests and the plugin on your website is not the latest one, please, re-install the CleanTalk Anti-Spam Plugin with the “Complete Deactivation” option:
    ? WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → set the option “Complete Deactivation” to “On” → Save Changes;
    ? WordPress Admin Page → Plugins → Installed plugins → Anti-Spam by CleanTalk → Deactivate and Delete.

    Then install it anew:
    https://cleantalk.org/help/install-wordpress

    Don’t forget to refresh your website cache after all these steps if you use any.

    It will solve the issue. Did it help?

    Thread Starter Paka7287

    (@paka7287)

    Ah I didn’t realize it was the Anti-Spam side of it. I’ll give it a go first thing in the morning. If it doesn’t work then I’ll open a ticket in that forum. Thanks for the quick response… Cheers!

    Plugin Support SergeM

    (@serge00)

    No problem at all.

    Let us know if the issue persists.

    Thread Starter Paka7287

    (@paka7287)

    Sorry for the delay in responding… it appears to have fixed it! Thank you again for going beyond to help with this issue!

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    You’re always welcome!

Viewing 6 replies - 1 through 6 (of 6 total)
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