Forbidden errors, cookie related

  • Thanks for a great plugin. However I wonder if you can help me on this issue? I’ve been experiencing several ‘forbidden access’ errors over the past months which affects even the administrator account at the top-level, when browsing the back-end. This appears to be related to cookies, since whenever I clear the website cookies in my browser (or use a different browser altogether) I’m able to regain access.

    Scenarios where this has occurred appears to be when I go back in the browser whilst in the admin area. Any clues on how to stop this?

    List of plugins currently installed:

    • ACF
    • Admin Menu Editor
    • BAW Login/Logout menu
    • Theme My Login
    • WP Super Cache
    • Jetpack by WordPress.com
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Janis Elsts

    (@whiteshadow)

    My guess would be that it’s not about the cookies themselves, but whether you’re logged in or not.

    In some server configurations, PHP errors can lead to “403 Forbidden” errors in the browser. Please check the PHP error log. Look for fatal errors and warnings where the time stamp matches the last time that you got the “forbidden” error.

    Thread Starter funksallbrother

    (@funksallbrother)

    Thanks. Possibly then it’s because the server was running php 5.6. Now switched to 7.1 to see if this issue appears again.

    Appreciate your swift and informative reply. Great plugin once again!

    Thread Starter funksallbrother

    (@funksallbrother)

    I haven’t noticed any errors by the way in the logs, but I have noticed WordPress cron ran at the same time as this issue occurred. Hopefully like I say the PHP version was the cause but will keep you posted if it comes back.

    Plugin Author Janis Elsts

    (@whiteshadow)

    All right, lets see how that goes. If it does show up again, please also check the Apache and firewall logs (if any) as well. In most cases, errors do get logged somewhere, though it might not be immediately obvious which file is the right one.

Viewing 4 replies - 1 through 4 (of 4 total)
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