*** Forbidden. Anti-Spam by CleanTalk. ***

  • Resolved Thomas

    (@domtom123)


    8 months, 3 weeks ago

    Hello

    I just conect mysefl thought a client account.

    I tried to buy some elements and add a coupon but when I tried to add it, I received this message:

    *** Forbidden. Anti-Spam by CleanTalk. ***

    Why?

    Strangely I noticed that in the top admin bar, now CleanTalk doesn’t appear anymore.

    And in admin setup there are no more details on the defense.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello @domtom123,

    Most likely, your site?uses?a caching plugin, and some visitor parameters are transmitted incorrectly. It causes some incorrect filtering. Please do the following:?
    1) WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> set the option “Set cookies” to “Store data in the website database (alternative?mechanism)”?—> Save Changes.

    2) Clear all cache on your site.

    Did it help?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

    Thread Starter Thomas

    (@domtom123)

    Hello

    another time, I connected as a member to add some products to his cart and when I used a Promo code I received the message.

    I had to stop your plugin to fix it.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Did you try suggestions from dimitrycleantalk?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘*** Forbidden. Anti-Spam by CleanTalk. ***’ is closed to new replies.