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Echo Knowledge Base is an actively supported plugin with a complete team behind it. If you encounter any issues or have questions of any kind, we will be more than happy to address them for you.

Please consult our comprehensive documentation and FAQs for answers to common issues and setup instructions.
https://www.echoknowledgebase.com/documentation/

Once you have read the documentation and confirmed your plugin is up to date, feel free to ask for help. We will be more than happy to assist you. please submit your question to our help desk at https://www.echoknowledgebase.com/contact-us/