Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author srumery

    (@srumery)

    Hi greenhostit,

    It is unlikely that Simple Side Tab is affecting your footer, especially when it is deactivated.

    I would suggest deactivating all your plugins and see if the footer returns. If it does, then re-activate each plugin, one by one and check the footer every time. If the footer disappears when a specific plugin is activated, then we know what is causing it. This is a standard debugging method that will help solve your problem.

    Scot

    Plugin Author srumery

    (@srumery)

    I just checked the site again and see the footer is displaying. There is another side tab plugin “liveChatFloatingButton” running and I can’t see that Simple Side Tab is loaded.

    Anyway, it looks like your initial problem is resolved. If you do decide to use Simple Side Tab and need further assistance, please let me know.

    Cheers!

    Thread Starter greenhostit

    (@greenhostit)

    Hi. Thank you for your prompt response.

    The Genesis genesis_footer Hook no longer displays after installation of this plugin. I have the same plugin on another site and did not have any issues but for some reason on this site, it caused the genesis_footer Hook to vanish.

    Any ideas?

    Thank you again for your help. I am very appreciative.

    Plugin Author srumery

    (@srumery)

    Is the other site using Genesis as well?

    Thread Starter greenhostit

    (@greenhostit)

    Yes, the other site is using Genesis as well.

    Thread Starter greenhostit

    (@greenhostit)

    Hi there! You can close this thread. I did as you suggested and discovered my issue was due to the Genesis Club plugin.

    Thank you!

    Plugin Author srumery

    (@srumery)

    Great. I’m glad you got to the bottom of it. Cheers!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Footer vanished’ is closed to new replies.