Footer – Shop page – Mobile

Hi @induxity,

It will be just a wild guess, unless we see how it looks. Please share with us your site URL, so we can check it from our end.

Kind regards,
Herman ??

I just added a draft product to a website I built – the site is unfortunately live so I can’t share a link with you but I also experienced that the footer is at the top of the woocommerce product page (on desktop) as well as the text being smushed together. My other products are fine though, this just happens on a new product page I add. I’ll attach a screenshot for you.

What it looks like when a new product is added: https://drive.google.com/file/d/1b5HB0ZggFcCDorXD9wr2BMLBJAya15yr/view?usp=sharing

What it should look like (this is a screenshot of active products): https://drive.google.com/file/d/1b6AWkvAVIYmPTLr4cUr8H7Rg_vjtLCYJ/view?usp=sharing

Hi @logicinn ,

We apologize for the inconvenience you’re experiencing. To help us investigate this issue more thoroughly, could you please open a support ticket using our contact form – https://brainstormforce.com/open-a-ticket/.

When you do, kindly include all the necessary details, such as screenshots and the steps to replicate the issue. We’ll make sure to prioritize this and work to resolve it as quickly as possible.

Thank you for your understanding, and we look forward to assisting you!

Kind regards,
Ankush ??

Hi @induxity,

Just checking in to see if you’ve had a chance to open a support ticket regarding this issue. If you have, could you please confirm if it’s been resolved? If the issue is still ongoing, and you’ve already opened a ticket, kindly share the ticket ID with us so we can assist you further.

Meanwhile, I am marking this thread as Resolved. Feel free to reply back to this thread if you still need any assistance or start a new thread if there’s anything else related to this plugin, we can help you with.

Kind regards,
Ankush ??