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  • Hi @gal11 ,

    Can you please share your site’s URL here for our reference? So that we can take a better look into it. With that, we can assist you properly ??

    Thank you,
    Umar

    Thread Starter gal11

    (@gal11)

    Hi,
    this is the URL:?https://bestofono.com/epoxy/
    You can see that the footer appears?in the beginning?of the page (above the video).
    If I cancel the footer, the background?turns to black.?
    So in order to solve this problem I put a footer with nothing in it.?
    Now I put back the part I wanted, so you can see the problem.
    I hope it’s clear enough.
    Thank you very much.

    Hello @gal11 ,

    Thank you for getting back with the URL, I can see the issue is there and have checked the console too from where it seems some conflicting issue is there. To verify the same, kindly check and troubleshoot with some basic steps.

    In that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?

    I can see, you have mentioned that you already tried by deactivating all plugins. Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
    https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-steps

    You can do such experiments on your staging site first and then can check the results to make sure before doing anything on your live site.

    Kind Regards,
    Umar

Viewing 3 replies - 1 through 3 (of 3 total)
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