• Resolved kerizteeun

    (@kerizteeun)


    Hi,

    Since updating to the latest (free) version of Elementor my footers are not showing on any pages. I have the post type ‘footer builder’ enabled in Elementor settings. I have regenerated the CSS but the only thing that thus far makes my footer menu reappear is rolling back elementor to version 3.5.4. the only problem with that is that Elementor auto updates no matter if I disable auto updates or not and so the footer disappears again after the update. If I try to edit the footer menu via wordpres dashboard > Footer Builder I get a critical error message. Any help greatly appreciated.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi,

    Can you disable all your experiments, please?
    except for the Flex Box experiment (If you have it on your site)
    https://elementor.com/help/elementor-experiments
    If it solves the issue, reactivate them one by one to find the culprit.

    Please make sure that all of your Plug-ins and Theme are updated.
    Sometimes it isn’t obvious that there is a plugin update available. Go to WordPress Dashboard > Updates and click the Check Again button to be sure.

    then make sure that you are clear:
    your WordPress cache (your WordPress plugin if you have one), your server cache (if
    you have one. In this case, you can contact your hosting provider).

    Please deactivate all your plugins besides Elementor and see if it helps. If it solves the issue, reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) and see if it makes any difference.

Viewing 1 replies (of 1 total)
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