FooGallery giving false warning

  • Resolved randerson801

    (@randerson801)


    5 years, 5 months ago

    Thumbnail Generation Alert!
    There is a problem generating thumbnails for your gallery. Please check that your hosting provider has the GD Image Library extension installed and enabled.
    If thumbnails cannot be generated, then full-sized, uncropped images will be used instead. This will result in slow page load times, and thumbnails that do not look correct.

    This message shows when I use the foogallery tab in my admin panel. Now this is a false warning since I can see thumbnails for each and every picture that is loaded up to the site. This site is hosted by HostGator along with 66 other sub-domains that have foogallery loaded. This is the only domain that I am getting this message on. I talked to Hostgator support and they told me this is an error message caused by something in foogallery.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bradvin

    (@bradvin)

    hey there @randerson801

    The thumbnail test is done on the first image in the media library which can cause issues in some cases. Please can you try enabling the “Override Thumb Test” setting on the FooBox Settings page -> Advanced tab. That will change the thumbnail test to use an image from our CDN rather.

    Thread Starter randerson801

    (@randerson801)

    That got rid of the error message. Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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