• Resolved bartonio

    (@bartonio)


    In the original Spanish language FooBox Lite is working great but on the translated English page navigation arrows are missing and the captions too. Mobile same problem only that as an extra symbols appear for enlarge, social sharing etc
    i have been looking, searching but i do not know how to resolve this problem
    theme Neve and TranslatePress lite
    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • phillcoxon

    (@phillcoxon)

    Hi @bartonio,

    Thanks for contacting FooPlugins.

    When I look at your site in Spanish (default) the FooBox Image Lightbox is displayed.

    However, when we switch to English and view FooBox is no longer being displayed and instead the Elementor built in lightbox is being shown instead.

    I’m not familiar with Translate Press so I’m not sure why it is showing Elementor lightbox instead of FooBox when you switch languages.

    Would you please check and make sure you have cleared all plugin caches in case there is some caching going on.

    Please review the TranslatePress settings to see if there is anything that might cause the lightbox change.

    You might also want to reach out to TranslatePress and ask for their feedback.

    It’s quite challenging to make other suggestions without knowing how TranslatePress works.

    Let me know how you get on and if you’re still having issues we can try to dig into it further.

    Thanks in advance,

    Phill

    phillcoxon

    (@phillcoxon)

    We haven’t heard back from you regarding this so will assume you’ve resolved the issue and I’ll close this support request.

    Please open a new support request if we can help with anything else.

    Thank you!

    Thread Starter bartonio

    (@bartonio)

    sorry i was out of ‘town’
    will check later
    thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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