• Resolved des2019

    (@des2019)


    The Next / Previous button links stopped working in FooBox Image Viewer. It works when I Preview the gallery in the dashboard, but not on the web page. I’ve tried clearing ALL cache from everywhere, and using the latest version of the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @des2019

    Could you kindly share a link to a page where this behavior is currently occurring? We would like to run a few tests as we investigate this before we can advise further. Thanks

    Regards,

    Elvis.

    Thread Starter des2019

    (@des2019)

    Hi Elvis,

    At the moment, it’s working. However, it seems to stop working whenever I do any plugin upgrades, then resolves itself within a couple of days (I suspect a caching issue with the web host). It WAS working again this morning, until I upgraded a couple of plugins, one of which was WP Fastest cache. I deactivated the plugin, but that didn’t help. But, when I cleared browser cache, the slider was working again. So basically, the problem is intermittent. Here’s the page it’s on: https://growingroots.com/the-process/

    Plugin Support elviiso

    (@elviiso)

    Hi?@des2019

    Thanks for sharing the link. I have run some tests from my end and FooBox is working as expected on that page.

    From your explanation, it is most likely a browser cache issue and the issue appears resolved when the cache auto-clears itself. To avoid this inconvenience, I would encourage you to always run tests after the updates either in the incognito tab or clear your browser before running those tests. Thanks.

    Thread Starter des2019

    (@des2019)

    This is still happening every time time I do any plugin upgrade. Clearing my browser cache before running a test doesn’t solve the problem, yet it works if I view the page while incognito. I even tried removing the WP Fastest cache plugin. This shouldn’t be happening every time I have to upgrade a plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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