• Why aren’t fonts saving? I hit “Save and Publish,” then when going to exit, I get the message saying “Do I want to save my changes or leave this page?” I saved my changes, but apparently the theme is not recognizing that I did. I also have the Premium upgrade. Thanks for you help!

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  • Did you ever find a resolution for this. I also have the Vantage Premium and I cannot change the fonts. I am having the exact same problem.

    Hi Everybody,

    Very sorry about this but this somehow managed to fly under our radar!

    As you’re both Vantage Premium users, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on this page. Please reference this thread.

    Preface: This is not a widespread problem

    The most likely cause of this issue is a plugin conflict. Would you mind running a quick plugin conflict test?

    You can start by disabling all non-SiteOrigin plugins and see if this fixes the issue. You’ll need to clear all your caches after disabling your plugins. So just to confirm, double check if the issue is coming up while all other plugins are disabled.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue. Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If this doesn’t help resolve it I’ll need access to check out what’s going on. Please email us by following the above instructions so we can access for access. (we’re technically not allowed to on www.remarpro.com)

    Well, yes, you are right, it was a plugin causing the problem. However, this plugin causes many problems with the Vantage template.
    I have also found that when the plugin is enabled and I try to click on the homepage to edit, instead of getting the admin edit page I get the site home page and that editor that normally runs across the top when editing a page is gone.
    Gosh I hope I explained that for you to understand.Here is another try at explaining.
    I enable the plugin (BTW, the plugin for me is Moving Animals by Hairdresser)
    I’m in the WordPress admin interface to edit webpages.
    I click on Homepage found under Appearance.
    Results are the Homepage Website not the editing interface.
    Additionally, the capability to click edit this page normally shows on a toolbar that runs across the top of screen. (I can access dashboard ect…) is gone.
    I have to type in the website which is Rodeo-Zone.com with the wordpress admin command wp-admin. Login again to continue editing.
    I found disabling the plugin and everything works fine. The plugin is really simple and very not complicated.
    Unfortunately I tried to find another animated animal plugin and I could not find any. I need one that is Western as you can see if you look at the website. How about you guys make one?

Viewing 3 replies - 1 through 3 (of 3 total)
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