Font weights all show “undefined”

  • Resolved eternalee9

    (@eternalee8)


    1 year ago

    Hi, after the font has been selected and slides saved, when I go to adjust the font weight of the titles on my banner it now shows “undefined” for all the font weights and the font weight of the H1 title therefore cannot be changed.

    I am assuming this is something to do with fonts being loaded locally, I have a plugin or two that do this such as Kirki customizer framework and OMGF (not sure if it has any connection to those but thought I would mention), I have tried to find a solution but can’t seem to solve. Could you please let me know how to resolve this? Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author averta

    (@averta)

    Hi. @eternalee8

    I can confirm that in a normal situation, those options are working fine. Chances are that loading fonts locally or using the plugins you mentioned are causing this. Can you quickly deactivate your plugins and check again, please? It’s the best solution when another third-party plugin or customization is the main suspect for a problem.

    Also make sure that you are using the latest version of Depicter, right now 2.0.4

    Let us know

    Plugin Author averta

    (@averta)

    Hi,
    It has been 3 weeks since your last reply, so I mark it as a resolved one.

    Please submit a new ticket if you face any other issue again.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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