following error during check out

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  • @neohack

    The EDD plugin author and development team no longer provide support here. The members of the EDD community are encouraged to continue utilizing this area to ask questions and support one another.

    You’re also welcome to review our comprehensive documentation for answers to common issues and setup instructions.

    You may also choose to perform some basic troubleshooting by disabling all third-party plugins and activating a default theme.

    Hi @neohack,

    Thanks for your screenshot. I have checked it and found that some HTML tag are braking this.

    Can you please provide me your web page URL on which error is coming and provide your theme name? so I can take a look and try to understand the scenario.

    Thread Starter neohack

    (@neohack)

    Patrick,
    I’m using the colorlib theme shapely
    And here is my site url, thanks.
    https://bit.ly/2qZ0hY0

    Hi @neohack,

    Thanks for the site link. It looks like that “Easy Digital Downloads” plugin is not installed.

    Can you please verify it?

Viewing 4 replies - 1 through 4 (of 4 total)
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