• Resolved mackverma

    (@mackverma)


    Hi,

    I have installed and configured the plugin to send 3 follow up emails. For some reason it is sending the incorrect pricing to users who have abandoned the cart. It is sending the prices without taxes and this is resulting in less price seen by the customer in their email as opposed to tax included price shown on the website.

    I am using the following variable

    {{cart.product.table}}

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @mackverma,

    Thank you for reaching out to us.

    By default, the product table in the email shows the product price without tax.

    But you can show the price with tax and shipping charges in the product table.

    We have provided the filter through which you can achieve this.

    You just need to add the below custom code in function.php file of the child theme.

    Please refer to doc: https://cartflows.com/docs/filters-to-customize-product-table/

    Let us know how it goes.

    Thread Starter mackverma

    (@mackverma)

    below is how the code on my functions.php for child file looks

    <?php
    add_action( 'wp_enqueue_scripts', 'my_theme_enqueue_styles' );
    function my_theme_enqueue_styles() {
        wp_enqueue_style( 'parent-style', get_template_directory_uri() . '/style.css' );
    
    // Show product table with cart total including tax and shipping cost
    add_filter( 'woo_ca_recovery_enable_cart_total', '__return_true' ); 
    }
    
    

    did I add it correctly? or do I have to add it at the end of “}”?

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @mackverma,

    You need to add the filter after the “}” symbol or at the end of the file.

    Let us know if you have any questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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