Follow up – 500 server error when uploading with forminator

Hello @therealex

Hope you are doing well today.

I have reviewed your error logs but can’t see anything related to the 500 error, you should look for a Fatal error in debug logs to find more clues about this issue, please keep the debug mode enabled and try reproduce the error. after that share the logs with us.

Also I ran some tests and submitted your form a few times but didn’t get any errors. Are you getting the error when uploading a specific file? Maybe the file format is not allowed by your server, or it’s too large.

Kind Regards
Amin

Thank you again for your kind efforts. I saw the uploads. The issue comes when I’m uploading a larger file , greater than 100 megs. As I want to use this to allow fans to upload videos, I set the maximum size to 1 gig – both in the plugin and the php files.
I tried this with different size files. Up to 133 megs worked. Anything 140 or over didn’t. Would it be at all helpful if I pasted in the info from the Network tab of Inspect Mode? The debug.log file doesn’t show anything new, just repeats of what you already saw.
I’m guessing the size limit is a clue, but where that can be changed is beyond me. The network tab references admin-ajax.php as being what fails.
Thank you again, I really appreciate your help.