• Resolved vangoor

    (@vangoor)


    I’m having an issue with the Instagram Feed where the Follow on Instagram button not displaying properly. I’ve set a custom color using the color scheme, but when I hover over the button, it will either display the default hover colors, or disappear, depending on the browser. I would like to set the color, then have it subtly highlight the way the Load More button does. What am I doing wrong?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    Hi @vangoor

    I checked your Instagram feed, and it’s to be displaying custom hover colors without issues. Screencast: https://a.supportally.com/v/EKUm8J. There may be caching that is preventing the hover color from updating on your side. Please clear the cache in your browser and in your optimization plugins and check if that resolves the issue.

    If the colors shown in the screencast are not the ones you set, there may be an issue that requires deeper troubleshooting. To further investigate the issue, please submit a support request via the form on our website,?https://smashballoon.com/support/, and include the System Info.?

    To obtain this information, please follow the steps on this page: https://smashballoon.com/doc/how-to-get-system-info. We ask you to use our form, as the System Info contains other website information from your site, which we do not suggest posting here.

    Please also include the link to this forum thread in your ticket as it will make it easier for me to follow up.

    Thanks! ??

    Thread Starter vangoor

    (@vangoor)

    I’m not sure what it is but it looks to me like it’s working right too, and before I was able to follow any of your advice. I appreciate your time!

    Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    Hey @vangoor,
    I’m glad the button customizations are displaying correctly for you now! I blame web gremlins (cache or some other quirk).

    No obligation, but if you like the plugin and support you received and feel like leaving a super-quick review here it would be greatly appreciated! If not, then no problem. We just thought to ask as it does help affirm our customer support and ongoing plugin development for others using our products.

    If you have?other questions or experience any issues?at all in the future then just let me know as we are always happy to assist when needed.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.