Folder permission error

Hi,

I use WP staging exclusively for my clients’ websites. Today I installed it on one which is new (never been installed on before) and it gave me multiple errors I’ve never seen on any other install. The first:

The folder /home/heatherden/public_html/wp-content/uploads/wp-staging/ is not write and/or readable.
Check if this folder exists!

Well it does not exist because there IS no /home/heatherden/ at all…it’s a different name. Looking at the settings file it knows everything else is located in the correct spot except the upload directory.

The uploads directory is in the usual spot for WP and has not been renamed. I have no idea where it’s picking up this location from. I ticked the box for uninstall data, removed the plugin and reinstalled again and it’s still saying the same thing.

When I try to attempt to create a staging site, it tells me I’m out of disk space (which I’m not)…it’s basically because it’s trying to write to that folder which does not exist.

I looked at the WP installs on the server side and there is only one. The correct path is heatherd and not heatherden. I did not create this site originally, I took it over from a previous designer. So the only thing I can think of is it’s stuck out there somewhere from an old install. However, it does not show up in file manager.

I did follow the link to ‘how to fix’ but I don’t even have a staging site yet since it won’t let me create it. Any ideas why this is happening?

I don’t have any cache plugins running.

Thanks!