• Resolved brunosl1

    (@brunosl1)


    Hello,

    I use the flycart plugin and work great when run in desktop plattaform.

    But when i run the website in a mobile device when i click buy button, the remove button is visible without open the cart how this video

    Anybody can help me a solve this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WPClever

    (@wpclever)

    Hi @brunosl1,

    Thank you for reaching out to us.

    I checked on your site for your a while.
    If this only happens to the mobile version, then there might something wrong with the theme you’re using. My guess is the mobile version is lacking some components.

    I checked our demo and test site on mobile devices, which was built on Storefront theme, this issue didn’t happen.

    So you can kindly contact your theme developer if you’re using their Pro version to get help on this.

    If you’re a Premium user of our fly cart plugin, please submit a ticket to our devs via this page and describe your issue. Our devs will reach back soon and customize the code theme files for you.

    Please be specific as possible, give them a link to your published product and the video you attached here so that our devs can help you faster.

    Since this is not a report of inherent issues in our plugin, I’ll mark it as Resolved.

    Best regards.

    • This reply was modified 4 years, 7 months ago by WPClever.
    Thread Starter brunosl1

    (@brunosl1)

    The team of WpCleaver make a great job with this plugin, this problem is solved in a new version (2.0.4.1) Thank you!

    Plugin Author WPClever

    (@wpclever)

    Thank you for your feedback :D.

    Glad to hear that.

    We wish you all the best during this special time.

    Hello, Im having the same issue on mobile even after update. I use Zakra theme. I really like the plugin but Im having this bug since I installed it. Is there anyway I can fix? Thanks in advance

    Plugin Author WPClever

    (@wpclever)

    Hi @tec2go,

    Make sure you have properly updated all related tools on your site to the latest version, including Fly Cart, WordPress database, WooCommerce 4.0 and other WooCommerce related plugins.

    After updating, please clear your site and browser’s caches then refresh the site again.

    If this issue still exists, you can kindly contact our developers via this page. Give them your site link and admin login credentials so that they can help you check the code theme files and fix it for you.

    Best regards.

    • This reply was modified 4 years, 7 months ago by WPClever.
Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Flycart remove button all time is visible’ is closed to new replies.