Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support KokkieH

    (@kokkieh)

    Hi there,

    Because Photon (now called Site Accelerator) is a service provided via WordPress.com’s servers, rather than a feature of the plugin itself, we can only clear those images from the cache if requested by the verified owner of the WordPress.com account that owns the Jetpack connection, and we cannot do that verification here in the forums. This is a rule for the www.remarpro.com forums, unfortunately.

    So please log into your WordPress.com account, and then submit a support ticket at https://jetpack.com/contact-support/?rel=support, and we can help you with this.

    Thread Starter pierreg_

    (@pierreg_)

    Done. Thanks for the information.

    Plugin Support KokkieH

    (@kokkieh)

    Thanks. I’ve found your support ticket in our system and will follow up with you there.

Viewing 3 replies - 1 through 3 (of 3 total)
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