Flurry of Abandoned Carts

Hi @stanm784

I understand your concern regarding the unusual activity on your site, specifically the high number of abandoned carts. It’s indeed a bit peculiar and I appreciate the detailed information you’ve provided.

Based on the information you provided, it does sound like the activity could possibly be from bots or scripts, especially given the short visit durations and the fact that there’s no logged-in user.

However, it’s highly unlikely that this activity is related to any WooCommerce cart abandonment plugins. These plugins are designed to help you recover abandoned carts by sending reminder emails to customers who have left items in their carts, and they certainly should not be engaging in any practice that would negatively impact your site.

As for the IP addresses you’ve provided, without a record of malicious activity, it’s hard to say definitively what’s causing the issue. However, you can consider implementing some security measures to help protect your site.

One option is to use a security plugin, like Wordfence, which includes features such as IP blocking and rate limiting to help prevent unwanted traffic. You could also consider using a CAPTCHA on your checkout page to help ensure that only humans are able to add items to the cart.

Additionally, you may want to consider using a service like Cloudflare, which can help protect your site from malicious bots and other types of unwanted traffic.

In the meantime, I would suggest monitoring your site closely for any changes or patterns in the activity. Additionally, please can you share a copy of the following:

• System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here. Once you have these, please share them in your response here.

I hope this information is helpful. Please let us know if you have any other questions or concerns.

Thanks!

Thank you, Shameem.
The last flurry did come to an end.
I do have ReCaptcha installed and my settings are showing that ReCaptcha V2 (checkbox) is installed rather than ReCaptcha V3.
The system report is copied below:

WordPress Environment

WordPress address (URL): https://www.sealeatherwear.com
Site address (URL): https://www.sealeatherwear.com
WC Version: 7.8.1
REST API Version: ? 7.8.1
WC Blocks Version: ? 10.2.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.0.29
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.85.0
OpenSSL/3.0.9

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.2.0
WC Database Prefix: qma_
Total Database Size: 75.03MB
Database Data Size: 61.77MB
Database Index Size: 13.26MB
qma_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB + Engine InnoDB
qma_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qma_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_woocommerce_order_itemmeta: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
qma_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qma_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
qma_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_actionscheduler_logs: Data: 0.47MB + Index: 0.36MB + Engine InnoDB
qma_aryo_activity_log: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
qma_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_comments: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
qma_email_log: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
qma_koko_analytics_post_stats: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
qma_koko_analytics_referrer_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_koko_analytics_referrer_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_koko_analytics_site_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_nf3_field_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
qma_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_nf3_upgrades: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
qma_options: Data: 37.09MB + Index: 0.13MB + Engine InnoDB
qma_postmeta: Data: 3.52MB + Index: 2.78MB + Engine InnoDB
qma_posts: Data: 1.38MB + Index: 0.34MB + Engine InnoDB
qma_redirects: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
qma_sgs_log_events: Data: 2.02MB + Index: 1.02MB + Engine InnoDB
qma_sgs_log_visitors: Data: 1.09MB + Index: 1.13MB + Engine InnoDB
qma_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
qma_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_usermeta: Data: 3.52MB + Index: 5.03MB + Engine InnoDB
qma_users: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
qma_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
qma_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
qma_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_wc_customer_lookup: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
qma_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qma_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qma_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_wc_product_meta_lookup: Data: 0.14MB + Index: 0.30MB + Engine InnoDB
qma_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qma_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_woocommerce_gpf_google_taxonomy: Data: 4.02MB + Index: 0.23MB + Engine InnoDB
qma_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qma_yoast_indexable: Data: 0.33MB + Index: 0.13MB + Engine InnoDB
qma_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
qma_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qma_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qma_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 761
carts: 407
custom_css: 1
foogallery: 4
nav_menu_item: 30
nf_sub: 74
oembed_cache: 3
page: 32
post: 1
product: 273
product_variation: 145
shop_coupon: 56
shop_order: 77
ufaq: 1
wafs: 1
wp_global_styles: 1
wpforms: 1
xlwcty_thankyou: 1

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (28)

Koko Analytics: by ibericode – 1.0.38
FooGallery: by FooPlugins – 2.2.41
FooBox Image Lightbox: by FooPlugins – 2.7.25
Activity Log: by Activity Log Team – 2.8.6
Starter Templates: by Brainstorm Force – 3.2.3
WooCommerce Canada Post Shipping Plugin with Print Label: by PluginHive – 2.8.1
Easy Google Fonts: by Titanium Themes – 2.0.4
Email Log: by Sudar – 2.4.8
301 Redirects: by WebFactory Ltd – 2.73
Fatal Error Notify: by Very Good Plugins – 1.5.0
Site Kit by Google: by Google – 1.103.0
Import and export users and customers: by codection – 1.22.4
Maintenance: by WebFactory Ltd – 4.07
Minimum Purchase Amount For WooCommerce: by CT Talks – 2.3.12
Ninja Forms: by Saturday Drive – 3.6.25
reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.31
SiteGround Optimizer: by SiteGround – 7.3.3
SiteGround Security: by SiteGround – 1.4.5
Storefront Powerpack: by WooCommerce – 1.6.1
Woo Discount Rules PRO 2.0: by Flycart – 2.6.0
Woo Discount Rules: by Flycart – 2.6.0
NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.16.0
Cart Reports for WooCommerce: by WooCommerce – 1.2.10
WooCommerce PsiGate Payment Gateway: by VanboDevelops – 1.7.0
WooCommerce Product CSV Import Suite: by WooCommerce – 1.10.46
WooCommerce Google Product Feed: by Ademti Software Ltd. – 10.6.0
WooCommerce: by Automattic – 7.8.1 (update to version 7.8.2 is available)
Yoast SEO: by Team Yoast – 20.10

Inactive Plugins (2)

Canada Post (BASIC) WooCommerce Extension: by PluginHive – 1.3.6
SiteGround Central: by SiteGround – 2.0.3

Settings

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ? Page not set

Theme

Name: Storefront
Version: 3.9.1 (update to version 4.4.1 is available)
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

Templates

Overrides: –

WooCommerce Google Product Feed feeds

b07661489e9d4ac2: Google merchant centre product feed
??Type: google
??Category filter: -
??Categories: -

WooCommerce Google Product Feed options

Include variations in feed: Enabled
Send "item group ID": Enabled
Expanded schema markup: -
Debug key: 388fc02b-ec99-40f6-bcf0-b85d0e7991bd

WooCommerce Google Product Feed fields

Title: Pre-populates from product product_title.
Product description: Main product description (full preferred) plus variation description
Availability (in stock products): Defaults to "in stock".
Availability (backordered products): Defaults to "in stock".
Availability (out of stock products): Defaults to "out of stock".
Brand: Defaults to "Sea Leather Wear".
Product Type: Pre-populates from product_cat taxonomy (full hierarchy).
Google Product Category:
Gender:
Colour: Pre-populates from attribute_color meta field.
Size system:
Minimum handling time: Defaults to "1".
Maximum handling time: Defaults to "2".

WooCommerce Google Product Feed DB status

Database version: 15
Active database version: 15
wc_gpf_render_cache: Empty
woocommerce_gpf_google_taxonomy (en-US): 5595 items
woocommerce_gpf_google_taxonomy (fr-FR): 5595 items

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-07-17 14:40:18 +00:00
Options: ?
Notes: 149
Onboarding: completed

Action Scheduler

Complete: 51
Oldest: 2023-06-16 06:50:30 +0000
Newest: 2023-07-16 09:18:07 +0000

Failed: 2
Oldest: 2023-03-28 20:32:48 +0000
Newest: 2023-05-16 14:19:51 +0000

Pending: 1
Oldest: 2023-07-17 09:18:07 +0000
Newest: 2023-07-17 09:18:07 +0000

Psigate Gateway

Sandbox: Live
Allows payment with Tokens: No
Sends Itemized Details: Yes
Configured XML API: Yes
XML Live URL: Yes
Configured AM API: No
AM Live URL: No
Interac Enabled: No

Status report information

Generated at: 2023-07-16 19:19:13 +00:00
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Howdy @stanm784

The last flurry did come to an end.
I do have ReCaptcha installed and my settings are showing that ReCaptcha V2 (checkbox) is installed rather than ReCaptcha V3.

It is great to hear that it has now come to an end, along with knowing bot countermeasures are in place.

After investigating the site’s System Status Report (SSR), I would firstly recommend updating the WooCommerce database to the same version as the one of the core WooCommerce plugin. For doing so, there is a dedicated button in the screen at WooCommerce > Status > Tools.

It is also important to note that keeping all software, including plugins and theme, to their respective latest versions is recommended.

Cheers!