FluentSMTP loosing connection

  • Resolved szymonfortuna

    (@szymonfortuna)


    2 years, 5 months ago

    Hello,
    I’m using Fluent SMTP with my gmail. I connected it according to all the official instructions and I’ve done it quite a few times. I noticed that some of the websites that I added the plugin recently loos the connection with gmail every few days.

    I can se such information, although i know I paste the correct token that I copy from the google screen…

    {
  "code": 423,
  "message": "Invalid token format",
  "errors": [
    "Invalid token format"
  ]
}

    Am i missing some setting, is there something that changed in google? MY older website is working just fine with my google workspace.. I’d appreciate your help

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hi,

    Google has changed a few policies regarding its service usage via API and thus Fluent SMTP is having an issue connecting to Google via API.

    There is an alternative secure method to use Gmail from Fluent SMTP with Other SMTP as guided below:

    Turn on 2-factor authentication for your Google Account: https://support.google.com/accounts/answer/185839?hl=en

    You will get a message similar to the attached screenshot after going to My Account: https://myaccount.google.com/

    Now we need to create An App password from here: https://myaccount.google.com/u/3/apppasswords You may be asked to re-enter your Gmail password and then Create an app password with the type Other. Here is a video guide for you: https://youtu.be/QWu0NcNHfYY

    Now we can configure the Fluent SMTP as the attached screenshot. here you need to use Hostname: smtp.gmail.com, Security method as TLS, 587 as Port Email address as Sender and SMTP Username, App password as SMTP password.

    Thank you.

    Thread Starter szymonfortuna

    (@szymonfortuna)

    Thank you for these instructions. I’ll give it a shot!

    Thread Starter szymonfortuna

    (@szymonfortuna)

    Sorry for my late reply! Thank you this method worked, and this one will be reliable?
    Also, i have two websites where I use the previous gmail method. One with regular gmail, the other with Google workspace, and never had issues with the connection.

    May it be because the connections have been setup way in the past before the google changes?

    I had only the issues with the connections created recently.

    Thread Starter szymonfortuna

    (@szymonfortuna)

    Hello again,
    With regards to your previous explanation. The method you provided for gmail authentication works but still it gets disconnected. May it be because of too high volume of emails being sent at once? Im using it to send newsletters. Is there anything worth checking before I’d have to consider changing the SMTP provider?

Viewing 4 replies - 1 through 4 (of 4 total)
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