Fluent SMTP – setup with outlook fails the test

  • Resolved floydo

    (@floydo)


    1 year, 10 months ago

    I have performed all of the steps to setup Microsoft authentication according to the documentation and was able to generate the token that is required for FluentSMTP. I used an email address of a Basic O365 user for the sender. I could not create a token using single tenant but once I changed to multi tenant the token could be created. I am now attempting to run a test email from the Fluentsmtp menu and the test email will “fail” with a notice at the bottom of the screen that says “forbidden”. I’m not sure where this error is coming from or even how to troubleshoot to find the answer? Any help would be much appreciated.

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  • Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hello @floydo,

    Can you please check if the from email you are using is the email that you have used to generate the API keys?

    Let me know the update.

    Thank you

    Thread Starter floydo

    (@floydo)

    Thank you for pointing me in the right direction. It was a problem with the Azure connection setup. The FluentSMTP setup documentation does not indicate that you must use the ID of the email that you want to use in FluentSMTP has to be the ID that creates the connection in Azure. That is the ID that needs to own the connection for it to authenticate for the correct token request in the FluentSMTP settings. I was using a different Azure admin ID to create the connection causing the failure and forbidden error.

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