Fluent Forms

  • Resolved eli1356

    (@eli1356)


    3 years, 8 months ago

    Hi
    I am using your new and amazing conversational form
    I am having a problem that the form is working fine when inserting it on the website
    However, when using the popup the form will now show the ok button and will not send the info as you can see here

    View post on imgur.com


    Can you please help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter eli1356

    (@eli1356)

    Would love to get an answer whenever possible – thanks

    Plugin Support Alex Sanchez

    (@alexwpninja)

    Hello @eli1356 ,
    We will need to look into the form, please open a support ticket here. Generally, if the form input validation is not passed the next button will not show, for example when using the email field required until you input a valid email you will not be able to go to the next step.
    Thanks

    Thread Starter eli1356

    (@eli1356)

    Hi
    Thanks for your answer – I see I can’t open a ticket because I am not yet a pro user
    However, let me explain again – These are the 2 problems that I am having with conversational forms.

    1. As I wrote above the same form that works on a regular page, stops working when I add it to a popup such as elementor popup. this has nothing to do with validation.

    2. When scrolling the page down – the page will stop to scroll when it get to the section of the conversational form.

    Can you please check these problems and fix them?

    Thread Starter eli1356

    (@eli1356)

    Could you please answer?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Fluent Forms’ is closed to new replies.