• Resolved malaga16

    (@malaga16)


    Hi! We have a big problem. We have a simple sign-up form, and working the double email protection. But after we are delete the email from the fulent form list, we cant sign-up again. The error message is same, already registered with this email.

    I senn my phpMyadmin and i can see, not delete entry from database. How can we correct it?

    Why problem is?

    It’s a huge problem, because let’s say someone signed up once, and then for some reason decided to delete him from the system. We will do what you ask. But in time, you still want to register again, but then you won’t be able to, because the system says that you have already registered with this email address.

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  • Thread Starter malaga16

    (@malaga16)

    It’s incredibly difficult, but we found the error!
    The UI is misleading and too complicated!

    When we select which of the entries we want to delete, there is a big red trash can on the right edge. When you click it, it asks “are you sure we want to DELETE?”
    This should be rewritten as “are you sure you want move to trash?”
    Furthermore, the Trash option should be made much, much more visible, and not in a drop-down list of sub-sub-sub menu.

    Plugin Support Tahmid ul Karim

    (@tahmidulkarim)

    Hi @malaga16,

    Thank you for your suggestion. We will further improve the UI in the future updates and make the entries delete feature more user-friendly.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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