floating icon not showing after last update

  • Resolved mravat

    (@rosso711)


    1 year, 11 months ago

    `Hi,

    I believe that the title of the topic says it all. After the last update, the floating icon disappeared. The path of the floating image now is /assets/images/revisit.svg, but such location does not exist.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @rosso711,

    Greetings from CookieYes!

    Would you mind sharing the website’s URL so we can check the issue there? Please verify whether the Revisit Consent button is turned on or off in the dashboard under Cookie Banner > Content.

    Same happened to me, svg image icon not showing, console shows that svg images can’t be loaded from https://site.com/assets/images/ folder.

    Quick Fix, create the folder /assets/images/ on site’s root and add there the images located in /wp-content/plugins/cookie-law-info/lite/frontend/images

    The path is not correctly loaded from file “cookie-law-info\lite\admin\modules\banners\includes\templates\6.0.0\template.json” , seems like a bug.

    • This reply was modified 1 year, 11 months ago by diegosev.
    • This reply was modified 1 year, 11 months ago by diegosev.
    • This reply was modified 1 year, 11 months ago by diegosev.
    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @rosso711,

    We’re sorry for the trouble it’s brought about. Would it be possible for you to try clicking the publish changes button in the cookie banner on your plugin dashboard once and let us know how it goes?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @rosso711,

    We assume the issue has been resolved. Could you please confirm it?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @rosso711,
    Since there hasn’t been any activity in this thread for a while, we’re going to mark it as resolved. If you need assistance or have questions, feel free to start a new topic or reply.

Viewing 5 replies - 1 through 5 (of 5 total)
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