Floating button does not appear on pages in other languages using polylang

  • Resolved eracnode

    (@eracnode)


    1 year ago

    Hi guys, I’m trying to use this plugin on my site with polylang, but the floating button only appears in the default language (it doesn’t appear in other languages). Do we have a separate setting for the button to be displayed in other languages, or should it be displayed automatically?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mialewp

    (@mialewp)

    Hello there,

    Thanks for contacting us.

    You need to add an accounts in all languages to make it work as desired https://tppr.me/K2FxXB

    Please try setting it up again.

    Best regards,

    Mia

    Thread Starter eracnode

    (@eracnode)

    Hello, sorry for late update.

    I already add account in another language, but it still not showing. I used polylang for the “multi-language” plugin
    https://tppr.me/Iec70u

    Best regards,

    D

    Plugin Support mialewp

    (@mialewp)

    Hi eracnode?,

    Thanks for your feedback!

    Please reach out technical support via ninjateam.org/support

    We would like to check further on that and fix it for you.

    Best regards,

    Mia

    Thread Starter eracnode

    (@eracnode)

    okay thanks ya ??

    Plugin Support mialewp

    (@mialewp)

    Hello @eracnode,

    Good day!

    We hope you are doing well.

    Have you solved your issue? Please let us know if you still need help, if not, we would like to mark this topic as resolved.

    Looking forward to hearing from you.

    Many thanks!

    Mia

Viewing 5 replies - 1 through 5 (of 5 total)
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