Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Heateor Support

    (@heateor)

    You would like to try enabling Super Socializer - Sharing (Floating) widget from Appearance > Widgets page in admin area. After this disable all the page groups from Placement option in Floating Interface section at Super Socializer > Social Sharing page in admin area.

    Having the same problem of vertical floating sharing not showing on homepage only. Checked widgets but there is no option to enable it. Only available options are to place it on primary sidebar on the right, header, footer, above content or below content. Whereas I want the floating share buttons on left side. Please suggest. Thanks.

    Plugin Author Heateor Support

    (@heateor)

    @rockstaremperor,
    It doesn’t matter in which widget area you place the floating widget. It will always float to the position you will choose using Alignment, Top offset and Left offset options in widget options.

    I already did and it’s working. However, the problem I am facing now is social sharing counts are not displayed properly for different social media networks on different pages. On some pages, Facebook count is not displaying while on another page, Twitter count is not showing and on another page, Pinterest count is not showing. Counts are not consistently displaying on different pages. Any solution for it? Thanks.

    P.S. Didn’t face this problem with the social share buttons I was using earlier (https://workmoneyfun.com).

    Plugin Author Heateor Support

    (@heateor)

    @rockstaremperor,
    The shares would be 0 for the pages and social networks you are not getting any shares.
    Let us know the url of any webpage that you doubt, is not displaying proper share counts.

    For your reference, I have added back the previous buttons I was using. You can check here (workmoneyfun.com) and few other posts within the site.

    Plugin Author Heateor Support

    (@heateor)

    We checked the shares at 3 of your webpages:
    https://workmoneyfun.com/40-inch-free-tv-giveaway/
    https://workmoneyfun.com/how-to-save-money-fast-earn-gift-cards/
    https://workmoneyfun.com/trendy-plus-size-clothing-sale/
    It’s only at the 3rd webpage, we found that the other share plugin is showing 1 Facebook share and our plugin is not showing any Facebook share.
    If you check the Facebook shares of the 3rd webpage above, using official Facebook share count API, you will see the share_count is 0. Check the link below:
    https://graph.facebook.com/https://workmoneyfun.com/trendy-plus-size-clothing-sale/
    Not sure, how the other plugin is showing 1 Facebook share.
    Our plugin depends on 3rd party services for Twitter shares, depending on which one you have chosen in Show share counts option in Floating Interface section at sharing options page in admin area. You would like to contact their support, in case you face any issue with Twitter share count.

    I enabled “Social Commenting” too and disabled my earlier commenting plugin. But WordPress comments are displayed in small width box. If you check posts (https://workmoneyfun.com/40-inch-free-tv-giveaway/), you will see wordpress comments box is not displaying properly. I had no problem when using the previous plugin (Comments Evolved plugin). What could be the problem here?

    Plugin Author Heateor Support

    (@heateor)

    @rockstaremperor,
    It’s not related to our plugin. It’s your theme’s CSS.
    Use following CSS to fix it:

    #comments{
        overflow: inherit !important;
    }
Viewing 9 replies - 1 through 9 (of 9 total)
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