Flipbox flips not Safari

  • Resolved Julian Holzmayer

    (@julholdroid)


    1 year, 10 months ago

    Hello I have the problem, that the Flipbox doesnt flip on Safari on IOS, when I click on the card.
    It works on Chrome, Firefox, Opera Mini on my smartphone and also works on Safari on Mac.
    But not on the IPhone.
    However if i force touch (keep touching) the card it works, but this should be this way i think.
    Is this a known issue with Safari IOS?

    WP Version: 6.1.1
    Flipbox Version: 1.2.5

    Thanks in advance.

    I allready made a Github Issue here

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @julholdroid

    Thank you for sharing your experience. It’s interesting that you are not experiencing any issues with the website on iPhone and Safari browser. To further investigate the problem and provide you with accurate assistance, it would be helpful to access the live URL of the website.

    By testing the website on an iPhone ourselves, we can observe any potential differences or specific factors that might be contributing to the issue you’re facing. Once we have the live URL, we will thoroughly examine the website on an iPhone and Safari browser and provide you with the necessary solution.

    Thank you for your cooperation, and we look forward to assisting you further.

    • This reply was modified 1 year, 10 months ago by Mahbub Shovan.
    Thread Starter Julian Holzmayer

    (@julholdroid)

    Thank you for the answer. To clarify it does not work on Safari IPhone. On Chrome or Safari Mac OS however it works just fine.

    The development URL would be this.

    Thanks

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @julholdroid

    Thank you for providing the details, and I’m glad to hear that the issue has been identified. It’s great that I have forwarded the problem to our development team for further investigation and resolution.

    As you mentioned, although the website is working on Safari, it appears to be loading longer than Firefox, Chrome, and other browsers.

    I will inform you another update here once the issue is fixed. Please allow us some more time for the fix.

    Thank You.
    Have a nice day.

    Thread Starter Julian Holzmayer

    (@julholdroid)

    Hello, just wanted to know if there is any update on this?

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @julholdroid

    I apologize for the delay in addressing your concern. We have identified an additional ticket related to the issue on our Git repository, and our team is actively working on it. We are making progress and will provide you with another update here shortly.

    We kindly request your patience as we continue to work towards resolving this matter.

    Thank you for your understanding, and have a pleasant day!

Viewing 5 replies - 1 through 5 (of 5 total)
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