Flipbox does not work

  • Resolved cocomarketing

    (@cocomarketing)


    1 year ago

    Hello team,

    we are using your very good plugin for about 1 1/2 year. Now I need to create further boxes. But the effect does not work anymore for the new ones. Do you have any hints? For example first box in the fourth row.

    Kind regards,
    Sylvia

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Richard

    (@richardmallick)

    Hello Sylvia,

    Thank you for reaching out to us. Could you please share the URL where you’ve added the new boxes? This will help us investigate the issue further.

    Plugin Author Richard

    (@richardmallick)

    Thank you very much for providing us the URL again.

    It is working from my end.
    Can you check this video, please? https://share.vidyard.com/watch/cjyTJCSVbYLDF9gdEgS7zg?

    Please clear your browser cache. Additionally, if you’re using any caching plugins or Cloudflare, kindly clear the cache from those platforms as well. And try again.

    Thread Starter cocomarketing

    (@cocomarketing)

    Thanks. But you missed exactly the woman in the fourth row which is new and does not work. ;-(
    All chaches are allready cleared. There is nothing more to do. ;-(

    Plugin Author Richard

    (@richardmallick)

    Hello,
    Yes, you are right. It seems it is an issue. Can you recreate, only the women’s box and check, please? It can resolve the issue.

    Thank you.

    Best regards,
    Oxilab Support.

    Thread Starter cocomarketing

    (@cocomarketing)

    Hello,
    now I have got time to check it again. And… whar should i say – suddenly everything is working fine.

    Thanks! So, you can close this case as solved. ??

    Best regards
    Sylvia

    Plugin Author Richard

    (@richardmallick)

    Hi Sylvia,

    That’s wonderful news! It’s great to hear that everything is working fine now.

    I’ll go ahead and mark this case as solved for you. If you come across any other questions or need further assistance, feel free to reach out anytime.

    Thank you,

    Best regards,

    Oxilab Support.

Viewing 6 replies - 1 through 6 (of 6 total)
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