Flipbox 9 Effect bug

  • Resolved cocomarketing

    (@cocomarketing)


    2 years, 5 months ago

    Hello,

    I’m using the flipbox 9 image hover effect. So far everything works fine.
    Until now it is only the test-site and not really live. ??

    But when you click on an image, the page always jumps to the top. This seems to be a bug. Is there a way to solve this or even to turn off the possibility of “clicking”? Because it is rather unattractive that way.

    Thanks for the support.
    Sylvia Falkenstein
    -ComConsult GmbH-

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author biplob018

    (@biplob018)

    Hi @cocomarketing

    Thank You very much for your comment and hope you doing well.

    After checking your website we ensure that you add # as URL so it’s HTML property and after clicking this # return you to the top. Kindly go into our shortcode editing page and save your data with a blank URL.

    As you add a blank URL, the link property can’t work and your data will show properly.

    Thread Starter cocomarketing

    (@cocomarketing)

    Thank you for the answer.

    However, I still could not solve the problem so far. I don’t see anywhere in the shortcode where I could enter a URL or did it with a “#”.

    However, I have since determined that is obviously related to a CSS style from another plugin. Unfortunately I can’t find a solution for this either.

    If I set in the CSS “pointer-events: none;”, then the link is gone. But of course also the hover property. Unfortunately I’m not so good in own scripting. But maybe there is a tip for me… THANKS!!! Would help me a lot.

    Thread Starter cocomarketing

    (@cocomarketing)

    Could anybody help me to solve the problem?

    Plugin Author biplob018

    (@biplob018)

    Hi @cocomarketing

    kindly check my URL https://prnt.sc/Y6WP-0Muwjr6 as I mention. I add the # as a link property and make it blank into your shortcode.

    Gon into the shortcode editing page and click the edit button to open your data. Once data is opened in modal form kindly make blank at link property.

    Once you saved without any text a tag can’t load and your issues will be solved.

    Hope you can solve the issues properly. If can’t kindly reply as I will share a short video including your issues.

Viewing 4 replies - 1 through 4 (of 4 total)
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