• Resolved Zach

    (@zachakbardev)


    I have been unable to get the flipbook to load at all. At first it appeared that the JS files from the plugin were not being loaded so i tried pulling them into the theme and manually loading them, that did not work. I have tested removing all plugins except the 3D flipbook plugin and it did not work. I am not receiving any console errors. One other thing i noticed is the output HTML appears to be missing the PDF that i selected. Any suggestions would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author iberezansky

    (@iberezansky)

    I do not see the plugin scripts on your page (/3d-flip-book/assets/js/3d-flip-book.min.js and so on). Probably your theme does not call wp_footer action. Also try to disable all optimization/cache plugins.

    Thread Starter Zach

    (@zachakbardev)

    Thank you for the response, wp_footer(); is definitely being called. As I stated earlier, I already tried disabling all plugins besides the flipbook and still had no luck. For the sake of trying to resolve this, I have disabled the additional caching plugin being used, WP Rocket. The site is hosted on WP Engine and they provide their own caching as MU plugins, and I am unable to remove those. I was able to successfully load the js files manually by placing them in the theme and register/enqueueing them from functions.php. This did not resolve the issue and is not the answer. Any further suggestions/solutions would be greatly appreciated.

    Plugin Author iberezansky

    (@iberezansky)

    Could you send me your theme?

    Thread Starter Zach

    (@zachakbardev)

    What is the best way to send it?

    Plugin Author iberezansky

    (@iberezansky)

    Any shareable link, write me email [email protected]

Viewing 5 replies - 1 through 5 (of 5 total)
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