Flip-box

  • Resolved candeshop407

    (@candeshop407)


    1 month, 1 week ago

    While flip box works on the front end, on the back end when trying to edit it’s giving an “unsupported” code. “Your site doesn’t include support for the “essential-blocks/flipbox” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.”

    This only happened recently with an update to the plugin

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @candeshop407,
    Greetings! Apologize for the inconvenience.

    We’ve checked your query and tested it on our end, and it seems to be working as expected. You can view the screencast here: https://d.pr/v/osebST. Please check it and feel free to correct me if I misunderstood your query.

    In the meantime, could you please follow this link: https://d.pr/v/QYOHYH and clear the caches from SiteGround on your server? Then, please check again. If you’re still facing the same, please feel free to let us know. We would be happy to help you.

    Best regards,

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @candeshop407 ,

    We haven’t received any updates from you in a while. Could you please share any updates when you get a chance?

    We look forward to hearing from you.
    Thank you!

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @candeshop407 ,
    Greetings.

    It’s been a while since we heard from you, so we assume your issue has been resolved. We’ll go ahead and close this topic now. However, you’re always welcome to reopen it if you have any more questions or concerns.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.